Frequently asked questions

Yes.

CNC AutoDoor is suitable for both new CNC machines and existing machines.

Many machine builders, automation companies and end users integrate CNC AutoDoor into new machine installations as well as retrofit projects.

CNC AutoDoor is suitable for machines from all any of the world’s leading CNC machine manufacturers, including Mazak, Okuma, Haas, DN Solutions, DMG MORI, Makino, Brother, Hurco, Hyundai WIA, Hermle, Citizen, Star, Hardinge and many others.

If your brand isn’t listed on our website, simply send us the manufacturer and model. We’ll offer you the right application.

No.

You don’t need to compare models or technical specifications before contacting us.

We’ll evaluate your machine and recommend the CNC AutoDoor that best fits your application.

In most cases, yes.

CNC AutoDoor offers automatic door opener solutions for single, double, telescopic, vertical and round CNC machine doors.

Simply tell us your machine manufacturer and model. We’ll evaluate your machine and determine the most suitable CNC AutoDoor solution.

Yes.

A lot of CNC AutoDoor systems are installed on existing CNC machines as retrofit solutions.

This allows manufacturers to automate existing machines without replacing them, whether the goal is robot loading, improved ergonomics or increased productivity.

Yes.

Simply tell us your machine manufacturer and model and, if possible, send a few photos. We’ll evaluate your machine and let you know which CNC AutoDoor solution is most suitable for your application.

CNC AutoDoor offers automatic door opener solutions for virtually every common CNC machine door configuration.

This includes:

Single doors

Double doors

Telescopic doors

Vertical doors

Round doors

The most suitable solution depends on the machine, the door configuration and your application.

Yes.

Many CNC machining centres and CNC lathes with a single door can be equipped with a CNC AutoDoor.

The appropriate solution depends on the machine, the door travel, door weight and machine age.

Yes.

CNC AutoDoor offers solutions for CNC machines with double doors.

Depending on the machine design, both doors can be automated using the most suitable CNC AutoDoor configuration.

Yes.

CNC AutoDoor offers solutions for CNC machines equipped with telescopic doors, even heavy ones.

The recommended solution depends on the door travel and machine configuration.

Yes.

Many CNC machines with vertically moving doors can be automated using CNC AutoDoor.

We’ll evaluate the machine and recommend the solution best suited to the door movement and installation space.

Yes.

CNC AutoDoor also offers automatic door opener solutions for many CNC machines with round doors.

Every machine is evaluated individually to determine the most suitable solution.

Every machine is different.

Factors such as door type, door travel, door weight, and the intended application determine the most suitable CNC AutoDoor solution. That’s why every machine is individually evaluated before we make a recommendation. We guarantee that you’ll receive the correct CNC AutoDoor model.

No two CNC machines are exactly the same.

Door dimensions, movement, weight and travel vary between machines, so different CNC AutoDoor models are required to ensure reliable operation and optimum performance.

The right model is selected based on your machine—not by asking you to choose from a catalogue.

CNC AutoDoor offers standard solutions for door travel up to 4,000 mm.

The recommended model depends on the door type, machine design and required travel distance.

Standard CNC AutoDoor solutions support CNC machine doors weighing up to 700 kg.

The appropriate model depends on both the door weight and the required travel.

Yes.

Heavy CNC machine doors can often be automated using CNC AutoDoor.

Our standard product range supports door weights up to 700 kg, making it suitable for many large machining centres and CNC lathes.

Yes.

Besides heavy doors, CNC AutoDoor also offers solutions for long-travel doors up to 4,000 mm.

The appropriate solution depends on the complete machine configuration.

Often, yes.

In addition to standard door configurations, CNC AutoDoor also offers solutions for many machines with telescopic, vertical, and round doors.

If you’re unsure whether your machine can be automated, simply send us the machine manufacturer and model. We’ll evaluate your application and recommend the correct CNC AutoDoor model.

Yes.

Every CNC AutoDoor is supplied with a set of universal mounting brackets, allowing the system to be installed on many different CNC machine brands and models.

Every quotation is based on an evaluation of your machine to ensure the recommended solution is suitable for your application.

Our product range covers the vast majority of CNC machine door configurations.

By selecting the right model and mounting configuration, CNC AutoDoor can be adapted to many different machine designs without requiring a custom-built system.

Automatic door operation reduces the time between machining cycles by eliminating manual door movements.
In addition, CNC AutoDoor can be configured so the machine door automaticallyopens when the machining cycle has finished.

This provides a clear visual indication that the machine is ready for unloading and the next workpiece, helping operators respond immediately.

Depending on the machine, cycle time and production process, customers typically report productivity improvements of 10–15%.

Automatically opening and closing the machine door eliminates one of the most repetitive manual actions during CNC machining.

Whether the goal is robot loading, improved ergonomics or increased productivity, automatic door operation helps streamline the production process and allows operators to focus on more valuable tasks.

No.

Although CNC AutoDoor is widely used for robot and cobot loading, many customers also install the system on manually operated CNC machines.

Automatic door operation improves ergonomics, reduces repetitive manual work and can increase productivity by reducing machine idle time.

Automatic door operation reduces the time between machining cycles by eliminating manual door movements.

In addition, CNC AutoDoor can be configured so the machine door automatically opens when the machining cycle has finished.

This provides a clear visual indication that the machine is ready for unloading and the next workpiece, helping operators respond immediately.

Depending on the machine, cycle time and production process, customers typically report productivity improvements of 10–15%.

Operators naturally look at their machines.

CNC AutoDoor can be configured so the machine door automatically remains open when the machining cycle has finished.

Unlike a stack light, the open door itself becomes the visual signal, making it easier for operators to recognise where attention is required.

CNC AutoDoor can.

When operators immediately recognise that a machine has completed its cycle, the time between unloading, reloading and starting the next cycle is reduced.

Although the saving per cycle may be small, CNC AutoDoor can add up to a significant productivity improvement over the course of a working day.

In many production environments, yes.

Automatic door operation reduces the amount of repetitive manual work and makes it easier for operators to move efficiently between multiple machines.

The achievable productivity improvement depends on the machining process, cycle time and production layout.

Yes.

CNC AutoDoor can be controlled using the digital I/O signals available on the CNC machine and can be integrated into automated production cells using industrial robots from many manufacturers.

Yes.

CNC AutoDoor is equally suitable for collaborative robot applications.

Many cobot installations use automatic door operation to eliminate manual door handling and create a fully automated loading process.

Yes.

CNC AutoDoor is frequently used as part of automated production cells where robots or cobots load and unload CNC machines.

Automatic door operation is an essential part of unattended machining because the robot must be able to access the machine without manual intervention.

Yes.

Opening and closing a CNC machine door hundreds of times per day places unnecessary physical strain on operators.

Automatic door operation eliminates this repetitive movement, helping reduce fatigue and creating a more comfortable working environment.

Yes.

Short machining cycles often require frequent operator interaction.

In these situations, eliminating manual door operation can have an even greater impact because the door is opened and closed many more times during a shift.

Yes.

Many manufacturers install CNC AutoDoor before introducing robots.

Automating the machine door is an important first step towards future robot loading and increased production automation.

It also provides immediate ergonomic and productivity benefits, even before a robot is added.

Yes.

CNC AutoDoor has been developed specifically for industrial CNC environments where reliability and consistent operation are essential.

Whether a machine produces a few parts per day or runs continuously in a high-volume production environment, the system is designed for long-term dependable operation.

Absolutely.

Automatic door operation is not only beneficial in high-volume production.

Many job shops and subcontractors benefit from improved ergonomics, reduced operator workload and shorter non-productive time, even when producing small batches or single parts.

No.

While time savings are important, many customers also choose CNC AutoDoor because it improves operator comfort, reduces repetitive manual work, prepares machines for automation and creates a more professional production process.

Every CNC AutoDoor is powered by industrial servo technology. Servo technology provides smooth, precise and reliable door movement and is well suited for demanding CNC production environments.

During commissioning, the controller automatically learns the door movement and continuously monitors operation, ensuring consistent performance over time.

The CNC AutoDoor controller continuously monitors the movement of the door.

If unexpected resistance is detected, such as a human hand or arm, the controller immediately responds according to its programmed safety parameters. This intelligent monitoring eliminates the need for mechanical adjustments during normal operation, ensuring smooth and reliable door operation.

No.

Because the controller automatically learns and monitors the complete door movement, additional limit switches are generally not required for normal operation.

In CNC production environments, coolant, oil mist, dust and metal particles are common.

For this reason, the controller, power supply and electrical connections are housed in a separate Rittal control cabinet. This protects sensitive electronic components and supports reliable operation and a long service life.

Only the industrial servo motor is integrated into the door opener itself.

The motor has an IP56 protection rating, making it resistant to dust and strong water spray. Keeping the electronics inside the protected control cabinet improves reliability and simplifies maintenance.

Yes.

CNC AutoDoor has been developed specifically for CNC machines operating in industrial production environments.

From the mechanical construction to the electronic components, every design decision is focused on reliable long-term operation where coolant, oil mist, dust and intensive daily use are part of normal production.

Servo-driven systems are often preferred for industrial CNC production where reliable, precise, and repeatable door movement is essential. Because door movement is electronically controlled, performance is independent of compressed air pressure and remains consistent over time. Servo-driven systems also provide smoother acceleration and deceleration, more precise control, and greater positioning accuracy than pneumatic solutions.

Also for heavy machine doors, continuous production, and robot loading, many manufacturers choose servo-driven CNC AutoDoor systems.

Servo-driven door openers provide precise, controlled and repeatable door movement.

Key advantages include:

No compressed air required

Consistent door movement

Suitable for heavy machine doors

Smooth acceleration and deceleration

Reliable operation in continuous production

Well suited for robot and cobot integration

No.

CNC AutoDoor uses industrial servo technology and therefore does not require compressed air to operate the machine door.

This eliminates the need for pneumatic cylinders and allows precise, controlled door movement independent of air pressure.

No.

CNC AutoDoor uses an industrial servo drive instead of pneumatic cylinders to open and close the machine door.

Servo technology provides precise, controlled and repeatable door movement without relying on compressed air. It also eliminates pneumatic cylinders, valves and air lines for the door automation system, resulting in a clean and reliable solution for industrial CNC production.

Yes.

Every CNC AutoDoor system is designed and manufactured in accordance with the applicable European regulations and is supplied with a CE Declaration of Conformity.

When CNC AutoDoor is installed on a CNC machine, the complete machine must continue to comply with the applicable machinery legislation.

Yes.

CNC AutoDoor has been designed for straightforward installation on a wide range of CNC machines.

Every system is supplied with universal mounting brackets, allowing installation on many different machine brands and models.

Yes.

CNC AutoDoor has been designed for straightforward installation on a wide range of CNC machines.

Every system is supplied with universal mounting brackets, allowing installation on many different machine brands and models.

Each CNC AutoDoor is supplied complete with the components required for installation, including the door opener, control cabinet, universal mounting brackets and installation documentation.

Depending on the application, optional accessories such as push buttons can also be supplied.

Yes.

CNC AutoDoor can be controlled using the digital I/O signals available in the CNC machine. This allows automatic opening and closing of the machine door as part of the machining cycle.

For manual operation, optional push buttons can also be installed.

Yes.

In addition to automatic control via the CNC machine’s digital I/O signals, CNC AutoDoor can optionally be equipped with push buttons for manual door operation.

This is particularly useful during machine setup, maintenance, testing or when the machine is operated manually.

Optional push buttons are recommended when operators need convenient manual control of the machine door, for example during machine setup, maintenance or single-part production.

The door can still be operated automatically as part of the machining cycle when connected to the CNC machine.

Most CNC AutoDoor systems can be installed within a few hours.

The exact installation time depends on the machine and application, but the system has been designed to minimise production downtime.

Yes.

Many customers install CNC AutoDoor using their own maintenance or technical staff.

If preferred, installation can also be carried out by CNC AutoDoor or one of our installation partners.

Yes.

Depending on your location, installation can be carried out by CNC AutoDoor or one of our authorised installation partners.

After installation, the controller automatically learns the complete door movement.

Once commissioning is complete, the system is ready for reliable day-to-day operation.

CNC AutoDoor provides support before, during and after installation.

Whether you need technical advice, installation assistance or after-sales support, our team and local partners are available to help.

Yes.

Our automatic door openers are designed for reliable long-term operation, and support requests are rare.

Almost all technical issues can be resolved remotely by phone, email, or video assistance, minimizing downtime and keeping your production running.

Yes.

In many countries, CNC AutoDoor works with local dealers and service partners who provide installation and technical support.

Where no local partner is available, support is provided directly by CNC AutoDoor.

Yes.

All spare parts are available from stock, helping minimize downtime and ensuring long-term support for your CNC AutoDoor system.

In addition, we use internationally recognised industrial components, helping ensure replacement parts remain available for years to come.

Every CNC AutoDoor system is supplied with a 24-month manufacturer’s warranty covering manufacturing defects under the applicable warranty conditions.

No.

CNC AutoDoor has been designed for reliable long-term operation with minimal maintenance.

Periodic inspection is recommended to keep the system operating at its best.

Should a component require replacement, CNC AutoDoor or one of our service partners can supply the necessary parts and advise on the quickest solution to minimise downtime.

Yes.

CNC AutoDoor systems are installed worldwide.

Depending on your location, support is provided directly by CNC AutoDoor or through our international network of dealers and service partners.

Yes.

Even if you purchased your CNC AutoDoor through one of our dealers or partners, you’re always welcome to contact CNC AutoDoor directly for technical support.

Our automatic door openers are designed for reliable long-term operation, and support requests are rare. In fact, fewer than 1% of installed systems require technical support, and approximately 97% of support requests can be resolved remotely by phone, email or video assistance.

If replacement parts are ever required, CNC AutoDoor can also supply them directly, helping to minimise downtime and get your machine back into production as quickly as possible.

Whenever appropriate, we’ll coordinate with your local dealer or service partner to ensure you receive the fastest and most effective support.

Requesting a quotation is simple.

Send us the following information:

Machine manufacturer

Machine model

Based on this information, we’ll evaluate your machine and provide a quotation for the recommended CNC AutoDoor solution. We guarantee that you’ll receive the right model for your machine.

If we need any additional information, we’ll simply let you know.

In most cases, we only need:

Machine manufacturer

Machine model

Based on this information, we’ll evaluate your machine and provide a quotation for the recommended CNC AutoDoor solution. We guarantee that you’ll receive the right model for your machine.

If additional details are required, we’ll contact you.

Yes.

For most applications, manufacturer and model are sufficient for an initial evaluation.

If additional dimensions, photos or technical information are required, we’ll simply let you know.

After receiving your machine information, we’ll evaluate your application and provide a quotation within one working day. In most cases, you’ll receive it within a few hours.

If additional information is required, we’ll contact you first.

After receiving your order, we’ll confirm the selected CNC AutoDoor solution and the expected delivery date.

Your CNC AutoDoor will then be prepared for dispatch together with the required documentation and installation instructions. If installation by CNC AutoDoor or one of our partners has been agreed, we’ll coordinate the installation with you.

Yes.

All CNC AutoDoor models are available from stock, allowing fast delivery for a wide range of CNC machine brands, door types and applications.

If your application requires additional evaluation, we’ll let you know immediately and advise the expected delivery time.

All CNC AutoDoor models are available from stock and can be shipped directly.

Yes.

CNC AutoDoor systems are supplied to customers worldwide.

We’ll ensure your order is packed securely and shipped using the most appropriate transport method.

Yes.

CNC AutoDoor works with dealers, installation partners and service partners in many countries.

Depending on your location, your inquiry may be handled directly by CNC AutoDoor, through one of our partners, or in close cooperation with both. This ensures you receive the right technical advice, installation support and after-sales service.

Absolutely.

Whether you contact us directly or through one of our dealers, our technical team is always happy to help evaluate your machine and answer your questions.

We’ll make sure your enquiry reaches the right person and that you receive the support you need.

Yes.

Safety is a key consideration in the design of every CNC AutoDoor.

The self-learning controller continuously monitors door movement and automatically detects resistance during operation. This allows smooth, controlled and reliable door movement without additional limit switches during normal operation.